Open Banking FAQs

Data Sharing allows you to share selected data from your nominated accounts with an Accredited Data Recipient in order to use the services they offer.

An Accredited Data Recipient will provide a Consent Request service that allows you to securely connect The Mac to authorise us to share your data with that Data Recipient. Only data you authorise us to share will be available to your Accredited Data Recipient and will only be shared for the period you consent to.

The Accredited Data Recipient will have policies and procedures in place as to how your data is used and what happens to that data when you stop sharing that data.

You may exit from the consent process at any time prior to approval and you will be returned to your Accredited Data Recipient's internet site. You can stop sharing at any time.

Data Groups or Clusters allow you to authorise sharing of data within groups of related data. These data groups are presented under Cluster headings in our Consent Authorisation workflow and within your Consumer Dashboard. Each Cluster can be expanded to provide you with a list of the specific data you are authorising, or have authorised, to share.

Once you have authorised The Mac to share your data we will share the selected data with your Data recipient on the agreed frequencies.

Your Accredited Data Recipient will use the data to provide the services or products that you have consented to. Your data may either be deleted or de-identified when it is no longer required.

Your Accredited Data Recipient will have specific policies in place for how they handle your data once it's no longer required. 

Accredited Consumer Data Right Recipients will only be able to access your data if you provide your consent. In consenting to share data you will be able to authorise the data you want to share with your selected Accredited Data Recipient. You can also stop sharing at any time via your Consumer Dashboard with the Accredited Data Recipient, your Mac Dashboard or in writing.

Some Joint Accounts, Business related accounts, closed accounts or blocked accounts may not be eligible for Consumer Data Sharing. Joint Account sharing is limited by the number of Joint Account Holders while Account Holder age limits are also applied when determining if an account is available to share. Please contact The Mac for more information relating to the availability of your accounts. 

The Mac provides you with a Consumer Dashboard  where you are able to review all your Data Sharing arrangements. You can also request us to stop sharing your data. This dashboard will be available from within your existing online banking access. 

You may stop sharing your data at any time via your Consumer Dashboard or in writing to us. You may also stop sharing by notifying your Data Recipient. If you stop sharing your data the services provided as a result of this sharing arrangement may be impacted. You should check with your Data recipient before you stop sharing your data to understand the consequences.