Impersonation scams are on the rise and it is important to stay vigilant. We will never contact you and ask you to provide your account details, or confirm your Visa debit card details.

From time to time, you may receive calls directly from our team or our fraud monitoring department. We will never call from a private number. 

If you are even slightly unsure whether you are genuinely speaking to a team member at The Mac - please hang up the phone and call us back directly.

Our contact number is 1300 622 278 and is available Monday to Friday 8am to 5.30pm. Our fraud monitoring team can be contacted on 1300 705 750 - 24 hours a day, 7 days a week.